The other day I heard a fabulous story about a Lexus dealership in the US. Lexus are fairly upmarket cars and they had been hit badly by the recession and in act lots of dealerships were closing down. Their usual marketing involved advertising what cars they had and up til now that had been enough but no longer so they decided to try something new. They studied their market well and came up with a few neighbourhoods that were likely to buy a Lexus and then went door to door asking people i they wanted to give one o their cars a test drive or a whole day, of course nearly everyone said yes, then the ones that liked the cars were invited to borrow them for a whole week, again, of course they loved the cars and at the end of the week were really reluctant to get back in their old cars because they’d just spent a week driving a lovely shiny new lexus. This ‘out of the box’ marketing idea led to a sales conversion of 62% on all the people that had borrowed a car for a week! And the best thing is it cost the dealership virtually nothing just time, because the cars were sat on the forecourt doing nothing anyway!
This is a great example that marketing doesn’t have to be expensive and when times are tough the answer ISN’T to just do more of what you are already doing. I speak to many people that are having a tough time with their business and they tell me they are doing advertising with glossy magazines but it isn’t working and their solution to the problem? Increase their advertising! This makes NO sense at all. If something isn’t working then no matter how much more effort into it, it still wont work! The answer is to think of something else, try something you HAVEN’T already done. This may involve stretching your comfort zone such as doing face to face networking or making calls etc but if it gets you the business you want then I’m sure you will see the advantage in doing it.
The most effective way to market your business is to have MANY strings to your bow to bring you business, not just one because when that dries up then you are stuck! List now how many ways you are effectively attracting customers to your business, if its less than 6 ways then you REALLY need to come up with some more!
Claire x0x